telus billing support Options
telus billing support Options
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• At this time, I truly feel I'm being misled and mistreated. Inspite of many phone calls and escalations, I nevertheless do not need clarity on my bargains or a fair resolution to my fears.
People brokers working against Telus Positive aspects, rather than trying to keep the old faithful customers they make them disappear to look for other company
• A friend who is usually a Telus customer showed me his prepare details, and He's getting the same plan for significantly considerably less without needing to purchase devices, which contradicts what Abdul told me.
00 far more a month. Even though my contract says promo rate is for 2 a long time my bill states it is actually a single calendar year. Following spending an afternoon now attempting to get enable, once the third individual I spoke they claimed they can explore it and phone me again. I did not get a call again with solutions. This is totally unacceptable. I regret signing up with Telus and can notify everyone I understand to under no circumstances sign on with them. Away from curiosity I referred to as Shaw and immediately had the decision answered and the individual I spoke with was clear and articulate. Emotion trapped in a very agreement and for the mercy of an enormous program that has no enable for its customers.
I needed to Get hold of CS nowadays with Chat and the Office I want to talk to is simply accessible by mobile phone. The CS on Chat organized a connect with back again at an agreed upon time slot. When that Division referred to as me later I bought almost everything sorted out.
I would also like to learn why this was removed? Would seem stupid that we now need to phone tech support to try and do something which we did not require the for previously
If my fears will not be addressed, I is going to be pressured to escalate this additional, together with to your Office environment in the President, the media, and the Better Business Bureau.
• I spoke to a number of brokers, such as Maria and Regal, who could not provide clarity or escalate my case as requested.
• After i termed to explain, Eunice within the BCX Wi-fi Vehicle team advised me the bargains were utilized. Nevertheless, she copied and pasted Abdul’s notes, which did not clarify the discount facts.
Vehicle-recommend assists you speedily slim down your search results by suggesting feasible matches Telus customer service while you variety.
Thank you to your awareness to this matter. I look forward to a prompt and satisfactory resolution.
I want a connect with from a person who has some conclusion making electric power on how I can close my accounts and be completed with Telus.
The TELUS crew acknowledges that our perform spans numerous Territories and Treaty areas and we've been grateful for the standard Information Keepers and Elders that are with us nowadays, anyone who has long gone in advance of us plus the youth that inspire us.
The TELUS workforce acknowledges that our get the job done spans several Territories and Treaty places and we've been grateful for the normal Know-how Keepers and Elders who are with us right now, those who have gone prior to us and also the youth that encourage us.
I’ve in no way used this kind of service prior to, but it absolutely was uncomplicated and really handy. I spotted that my concern was going to destroy my total holiday getaway, and you simply virtually saved me.